Shipping policy
🌍 Where Do We Ship?
Short answer: basically everywhere!
We offer $5 CAD flat-rate shipping WORLWIDE and FREE shipping on ALL orders over $50 CAD WORLDWIDE! TARIFF FREE!
We do not control shipping prices (we wish!), but we do try to get you the best rate possible. Amazon-level logistics? Not quite. But small-biz level care? You bet.
📮 Delayed or Lost Packages
We ship everything tracked, except packages to the US until further notice, but once it leaves our hands, it’s up to the mail goblins (aka ChitChats, USPS, etc.).
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If your package is delayed or lost, reach out to us—we’ll help however we can.
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Please note: we don’t have the bandwidth to track every single order in real time. If you spot something off in your tracking, let us know so we can help troubleshoot.
- If your order is heading to the US, please give it 8-15 business days after you receive your shipment email to arrive to account for customs delays. We are doing the best we can despite the circumstances brought onto us by the Trump administration.